USA is at the heart of today’s demand for cost-effective solutions for water line leak detection
Advanced Acoustic Leak Detection and Digital Correlation Technology
High levels of NRW are detrimental to the financial viability of water utilities.
Utility Services Associates’ professional staff works closely with other industry professionals and manufacturers, creating new technology and developing new procedures and methods, to better serve the water industry.
Non revenue water (NRW) is water that has been produced and is “lost” before it reaches the customer. Losses can be real losses (through leaks, sometimes also referred to as physical losses) or apparent losses (for example through theft or metering inaccuracies). High levels of NRW are detrimental to the financial viability of water utilities, as well to the quality of water itself.
The International Water Association (IWA) has developed a detailed methodology to assess the various components of NRW. Accordingly NRW has the following components:
Unbilled authorized consumption
Apparent losses (water theft and metering inaccuracies)
Real losses (from transmission mains, storage facilities, distribution mains or service connections)
Our primary service is to provide Water System Leak Detection using state of the art acoustical listening devices and digital correlation technology. We are equipped for worldwide mobilization. We provide our services to all types and sizes of water systems, on a preventative (pro-active) or emergency basis (crisis recovery). In addition to our leak detection services, we partner with several other water asset management companies to provide water audits and tank inspection and cleaning.
We also offer a line of the best in class equipment from numerous leak detection equipment manufactures. This along with other technologies allow us to provide the best equipment, services and procedures to meet our client's special needs.
“Skyway Water and Sewer District has worked with Utility Services on several occasions. Whether working on a complete system wide evaluation or single isolated leak; we have had nothing but a positive experience. Everyone we have worked with has been prompt, professional and accurate saving us a lot of time and resources.”
Brian Hendrickson, Superintendent, Seattle, WA
We have used Utility Services Associates for a number of years. However, after trying a few other leak detection companies on and off here in the Southeast, we keep coming back to Utility Services because they are always the most successful in helping us control our nonrevenue water. We will be expanding our surveying efforts and using only Utility Services Associates.
Scott Stokes, PWD, Smyrna, GA
“I would like to thank you for the assistance your company provided, helping us detect leaks in our water system. This allowed us to repair a main water leak that was identified during the survey. It was a pleasure working with you and your technician, your professionalism is evident. I consider your services a valuable asset to our company, and would not hesitate to request them again. Again, Many Thanks!”
Randy Bruff, Manager, Lake Cushman Maintenance Co.
We appreciated both the classroom training and hands-on field exercises which have given much-needed experience and instruction to our utility workers. Your personable teaching techniques were well received by our employees and we especially benefited from the hours of hands-on training with the equipment in the field. In fact, as you know, during your visit, several costly water leaks were located and have been repaired, saving the loss of tens of thousands of gallons per month.