Customized leak detection for every client

USA is at the heart of today’s demand for cost-effective solutions for water line leak detection


Advanced Acoustic Leak Detection and Digital Correlation Technology


High levels of NRW are detrimental to the financial viability of water utilities.

Utility Services Associates’ professional staff works closely with other industry professionals and manufacturers, creating new technology and developing new procedures and methods, to better serve the water industry.

Non revenue water (NRW) is water that has been produced and is “lost” before it reaches the customer. Losses can be real losses (through leaks, sometimes also referred to as physical losses) or apparent losses (for example through theft or metering inaccuracies). High levels of NRW are detrimental to the financial viability of water utilities, as well to the quality of water itself.

The International Water Association (IWA) has developed a detailed methodology to assess the various components of NRW. Accordingly NRW has the following components:

  • Unbilled authorized consumption
  • Apparent losses (water theft and metering inaccuracies)
  • Real losses (from transmission mains, storage facilities, distribution mains or service connections)

Our primary service is to provide Water System Leak Detection using state of the art acoustical listening devices and digital correlation technology. We are equipped for worldwide mobilization. We provide our services to all types and sizes of water systems, on a preventative (pro-active) or emergency basis (crisis recovery). In addition to our leak detection services, we partner with several other water asset management companies to provide water audits and tank inspection and cleaning.

We also offer a line of the best in class equipment from numerous leak detection equipment manufactures. This along with other technologies allow us to provide the best equipment, services and procedures to meet our client's special needs.

Client Testimonials

We appreciated both the classroom training and hands-on field exercises which have given much-needed experience and instruction to our utility workers. Your personable teaching techniques were well received by our employees and we especially benefited from the hours of hands-on training with the equipment in the field. In fact, as you know, during your visit, several costly water leaks were located and have been repaired, saving the loss of tens of thousands of gallons per month.
Greg BurkettTraining CoordinatorCommonwealth Utilities Corporation

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